This year’s Dreamforce 2024 marks a pivotal moment for Salesforce and the global community of Trailblazers. Over 45,000 participants from 140+ countries gathered in San Francisco, while millions more joined virtually via Salesforce+, to witness the introduction of groundbreaking innovations. Central to this year’s event was the unveiling of Agentforce , Salesforce's latest AI-driven innovation, a suite of autonomous AI agents poised to redefine how companies operate across sales, service, marketing, and commerce. Agentforce: A New AI Frontier Salesforce is introducing Agentforce as the Third Wave of AI, moving beyond traditional copilots to create autonomous, intelligent agents. These agents are designed to augment human workforces, automate tasks, and improve efficiency in various business sectors, offering low-hallucination, accurate results that drive both productivity and customer satisfaction. Agentforce’s AI agents operate out-of-the-box with easy customization and deploymen...